This section is designed to give assistance in using your HEART products. In order to solve your technical problems, we suggest that you use the following methods:
Step 1. Read the user manual
The user manual contains all necessary information about your product, including general technical information, installation guide and system configuration information. You can download the user manual from the Download page .
Step 2. Contact your installer / supplier
For any technical inquiries, your installer / supplier can provide the front line support and most helpful solutions.
Step 3. Contact Us
If further assistance is needed, please contact us by email.
For those questions related with Access Control Systems, please email us your questions to